Cancellation & Refund Policy
Draft for review. This page is a template prepared from the company's official formation documents. It does not constitute legal advice and must be reviewed and completed by a qualified attorney before publication. Items marked [LEGAL INFORMATION TO BE REVIEWED] or [À COMPLÉTER] require input.
Last updated: [À COMPLÉTER]
The specific conditions applicable to your trip are always stated in your written quote and booking confirmation. Some suppliers (for example certain hotels, desert camps, flights or events) apply their own non-refundable conditions, which will be communicated to you before booking.
1. Cancellation by the traveler
| Time before departure | Cancellation fee / refund |
|---|---|
| [LEGAL INFORMATION TO BE REVIEWED] | [LEGAL INFORMATION TO BE REVIEWED] |
| [LEGAL INFORMATION TO BE REVIEWED] | [LEGAL INFORMATION TO BE REVIEWED] |
| [LEGAL INFORMATION TO BE REVIEWED] | [LEGAL INFORMATION TO BE REVIEWED] |
2. Changes requested by the traveler
[LEGAL INFORMATION TO BE REVIEWED]
3. Changes or cancellation by us
[LEGAL INFORMATION TO BE REVIEWED]
4. Unused services
[LEGAL INFORMATION TO BE REVIEWED]
5. Refund method and timing
[LEGAL INFORMATION TO BE REVIEWED]
6. Travel insurance
We strongly recommend travel insurance with cancellation coverage.
7. How to cancel
Cancellations must be sent in writing to info@redcity.click.